Terms and Conditions

Introduction

welcome to www.d-ima.com, a property of Dima, a body corporate doing business in riyadh, saudi arabia. this document constitutes a legally binding agreement (“agreement”) governing the terms of use for our website: www.d-ima.com.
by using this website, you signify your acceptance to this agreement.

by registering for our website as a member, you are agreeing to receive regular newsletters and marketing-related emails from dima. should you wish to be removed from our email list, you can unsubscribe or terminate your account at any time.

Online Store Terms

by agreeing to these terms of service, you represent that you are at least the age of majority in your country or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site. you may not use our products for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws). you must not transmit any worms or viruses or any code of a destructive nature. a breach or violation of any of the terms will result in an immediate termination of your services. the headings used in this agreement are included for convenience only and will not limit or otherwise affect these terms.

Accuracy, Completeness, And Timeliness Of Information

we are not responsible if information made available on this site is not accurate, complete or current. the material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. any reliance on the material on this site is at your own risk.

this site may contain certain historical information. historical information, necessarily, is not current and is provided for your reference only. we reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. you agree that it is your responsibility to monitor changes to our site.

Modifications To The Service Prices

prices for our products are subject to change without notice.
we reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time.

we shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.

Products Of Services

certain products or services may be available exclusively online through the website. these products or services may have limited quantities and are subject to return or exchange only according to our return policy.

we have made every effort to display, as accurately as possible, the colors and images of our products that appear at the site. we cannot guarantee that your computer monitor’s display of any color will be accurate.

we reserve the right but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. we may exercise this right on a case-by-case basis. we reserve the right to limit the quantities of any products or services that we offer. all descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. we reserve the right to discontinue any product at any time. any offer for any product or service made on this site is void where prohibited.

we do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

Accuracy Of Billing And Account Information

we reserve the right to refuse any order you place with us. we may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. these restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. in the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address or phone number provided at the time the order was made. we reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

you agree to provide current, complete and accurate purchase and account information for all purchases made at our store. you agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.

for more details, please review our returns & exchange policy.

Payment

when providing credit card information, the credit card must be your own. if the credit card does not belong to you, you must have permission from the account holder to use their card for your transactions.

we do not accept personal checks, money orders or direct bank transfers. please note, items will not be shipped until the transaction has been cleared.
any use of fraudulent chargebacks simply to get free merchandise is not only strictly prohibited, but also criminal fraud, and will be dealt with by reporting such chargebacks to your local police department and a credit bureau, as well as referring the matter to a court of competent jurisdiction.

Order Confirmation

an email confirmation will be sent once payment has been received. once the order has been confirmed, the item(s) will be processed, packed and shipped out and as such, it will not be possible to cancel your order. in the event that you opt to cancel the order after delivery, you agree that the associated delivery charges will be deducted from your payment before making any refund by us.

Order Modifications

please contact us as soon as possible if you need to modify or cancel your order. modifications and cancellations can only be made before the order has been packed. we will not accept any modification or cancellation requests after the order has been packed or shipped.

Shipping Confirmation

once your order has been dispatched, a shipping confirmation email will be sent. please keep this email as a reference as it will also include your order tracking number, carrier, and instructions on how to track your package.

Delivery

please refer to our ‘shipping policy‘ page.

Returns & Exchanges

please refer to our ‘returns policy‘ page.

Legal

Copyright

you agree not to copy, distribute, display, disseminate, or otherwise reproduce any of the information on our website, or our website itself, including text, graphics, illustrations, logos, button icons, images, audio, video and music, and the selection and layout of such content, without our prior written permission. this includes, but is not limited to, a prohibition on aggregating product information reviews and forum content made available on our website.

Prohibited Uses

in addition to other prohibitions as set forth in the terms of service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or of any related website, other websites, or the internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the service or any related website, other websites, or the internet. we reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.

Governing Laws

these terms and conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the kingdom of saudi arabia.

Severability

in the event that any provision of these terms and conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these terms and conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

Modifications Of Terms & Conditions

we may, in our sole discretion, modify or revise these terms & conditions at any time. once changes are posted, these changes become effective immediately and if you use the website after they become effective, it will signify your agreement to be bound by such modifications or revisions. these terms & conditions cannot be changed or terminated orally. you should check back regularly and review the terms and conditions of this agreement so you are aware of the most current rights and obligations that apply to you and the terms and conditions of your agreement with us.

Termination

the obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

these terms of service are effective unless and until terminated by either us or you. you may terminate these terms of service at any time by notifying us that you no longer wish to use our services, or when you cease using our site.

if in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these terms of service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our services (or any part thereof).

Contact Information

if you have any questions, concerns or notices of violations to these terms and conditions, please contact us by sending an email to [email protected].

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